Prime Site Care & Protection Plan

  • Subscription plan requires a 3-month commitment in lieu of a setup fee, and then month-to-month with no contract required.
  • Service Descriptions

    Dedicated Email Helpdesk:
    The prime subscription includes a limited number (4) of 30-minute help requests. Single-issue support services beyond 30 minutes are billed at our $165/hour loyalty rate.

  • Editing Content
  • Adding Posts
  • Plugin Research & Setup
  • Creating Website Forms
  • Theme Updates
  • Site Speed & Performance Audits
  • General WordPress Questions
  • And Much More!

Daily Web Site Backups:
Daily backups are stored in a secure location, completely removed from where your site is hosted. This means you'll always have a backup, no matter what happens.

Weekly Web Site Software Updates:
Your WordPress website needs regular management to perform as you want it to. Software is always being released for WordPress, themes, and plugins. Keeping your site up-to-date is extremely important - many releases are security fixes and patches that will prevent potential exploits of your site.

Daily Proactive Malware Scanning:
We scan your site to look for hacks and viruses. This is not 100% guaranteed but will catch most problems.

File Change Alerts:
We monitor your site every 30 minutes to make sure it is online. If it is down, we investigate and attempt to fix the issue.

Complete Hack Cleanup if Needed:
Should your site suffer an attack or be corrupted for any reason, we will restore it completely.

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